Privacy Policy

Last Updated: November 10, 2025

Young Legacy Veterans Consulting, LLC ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

1. Information We Collect

Information You Provide

When you contact us or submit information through our website, we may collect:

• Contact Information: Name, phone number, email address
• Property Information: Property address, county, size, and other details you provide via our forms
• Communication Records: Information from your emails, phone calls, or messages with us

Information Collected Automatically

Session Insights (Optional)

We may use tools like Microsoft Clarity or similar services to record anonymized click patterns, scrolling behavior, and heatmaps to improve user experience. These recordings:

• Do not capture personal information you type into forms
• Are anonymized and cannot be linked to your identity
• Help us understand how to improve our website's usability

2. How We Use Your Information

We use the information we collect to:

• Evaluate Your Property: Review and assess properties you inquire about
• Respond to Inquiries: Contact you regarding your property sale request
• Improve Our Services: Analyze website performance and user experience
• Communicate Updates: Send information related to your inquiry or transaction
• Complete Transactions: Process property purchases and coordinate with title companies

3. Information Sharing and Disclosure

We may share your information with:

Service Providers

• Title Companies: To conduct title searches and complete property transactions
• Real Estate Attorneys: For legal documentation and closing services
• Analytics Services: Plausible Analytics (privacy-focused, no personal data shared)
• UX Tools: Microsoft Clarity or similar (anonymized session data only)
• Form Handlers: Airtable or similar services to process form submissions securely over HTTPS

Legal Requirements

We may disclose information if required by law, court order, or legal process, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Respond to government requests

4. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law. Specifically:

• Active Inquiries: We keep your information while evaluating your property and communicating with you
• Completed Transactions: We retain transaction records as required by law and business needs
• Declined Offers: We may keep basic contact information for a reasonable period in case you wish to reconnect
• Analytics Data: Anonymized traffic data is retained for up to 24 months

5. Your Privacy Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can request access to the personal information we have about you and ask us to correct or update inaccurate information.

Deletion

You can request that we delete your personal information, subject to certain legal exceptions (such as completed transaction records we're required to maintain).

Opt-Out of Communications

You can opt out of receiving marketing or informational emails at any time by:

• Clicking the "unsubscribe" link in any email we send
• Contacting us directly at info@younglegacyveterans.org

6. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it, including:

• Encryption: All data transmitted through our website uses TLS/SSL encryption
• Secure Storage: Personal information is stored on secure servers with access controls
• Limited Access: Only authorized personnel have access to personal information
• Regular Updates: We maintain and update our security measures regularly

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Services

Our website uses the following third-party services:

Plausible Analytics

• Privacy-friendly analytics without cookies or cross-site tracking
• Does not collect personally identifiable information
• All data is aggregated and anonymized
• Learn more: plausible.io/privacy

Microsoft Clarity (If Enabled)

• Records anonymized session replays and heatmaps for UX improvement
• Does not capture sensitive information entered in forms
• Data is anonymized and cannot identify individual users
• Learn more: Microsoft Privacy Statement

Airtable

• Form submissions are securely transmitted over HTTPS
• Data is stored on Airtable's secure servers
• Learn more: airtable.com/privacy

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised.

If we make material changes, we will notify you by posting a notice on our website or by other appropriate means. We encourage you to review this Privacy Policy periodically.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights